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FAQ

FAQ

Please read our FAQ before sending us a message.

  • Shop 10 QBE Building, Victoria Parade, Suva
  • Shop 16 Harbour Center Building, Suva
  • Shop 93 Vitogo Parade, Lautoka
  • Monday to Friday – 8:30am to 5:30pm
  • Saturday – 8:30am to 2:30pm
  • Sunday and Public Holidays Closed
  • Shop 10 QBE Building, Victoria Parade, Suva – 3302325 / 8924776 / 8924777 / 9983833
  • Shop 16 Harbour Center Building, Suva – 3306499 / 8924778 / 8924778
  • Shop 99 Vitogo Parade, Lautoka – 6660045 / 8924780
  • Currently the website is only for showing products which are available in stores. Online shopping will be integrated in the future.
  • Items can be returned or replaced within 7 days at the store which you purchased it from provided you have a copy of the receipt and items are unused and in its original packaging.
  • No, we do not offer hire purchase but layby is available at our Suva store (Shop 10 QBE Building) and Lautoka store only.
  • You will need to bring a photo ID and TIN Number. A 25% deposit is required, and 3 months is given to clear payments.
  • Items not paid off in 3 months will be put back on shelves to be sold again, unless otherwise discussed.
  • Cancellation of layby will incur a 20% restocking and processing fee on the total amount paid.
  • Layby is not available on sale items.
  • Cash
  • Credit Cards
  • Eftpos
  • Mpaisa
  • Yes, items can be sent via EMS or CDP freight forward. Customer will need to pay for freight when collecting.
  • Orders will take 1 to 2 working days to process
  • Items will need to be fully paid off before items will be shipped.
  • Currently international shipping is not available.
  • No, currently delivery options are not available.
  • Items will need to be picked up in stores or sent via EMS or CDP freight forward.

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